Privacy Policy

1. Data Controller

BritanniaGatewayHub Ltd ("we", "us", "our") is the data controller responsible for your personal data. We are registered at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

For any data protection enquiries, please contact us at: support@britanniagatewayhub.com

2. What Data We Collect

We may collect the following categories of personal data:

• Identity Data: name, email address when you voluntarily subscribe to our newsletter or contact us.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and platform via cookies and server logs.
• Usage Data: information about how you use our website, including pages visited, time spent, and navigation paths.
• Marketing Data: your preferences for receiving communications from us.

3. How We Use Your Data

We process your personal data for the following purposes and on these legal bases:

• Legitimate Interest: to analyse website usage, improve our content, and ensure security.
• Consent: to send you marketing communications (newsletter) — only when you have explicitly opted in.
• Legal Obligation: to comply with UK laws and regulatory requirements.

4. Cookies

Our website uses cookies to distinguish you from other users and to enhance your experience. For detailed information about the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Analytics providers (e.g., Google Analytics) to understand website usage patterns.
• Hosting providers who store our website data on secure servers.
• Law enforcement or regulatory bodies when required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Newsletter subscriber data is retained until you unsubscribe. Technical log data is retained for a maximum of 12 months.

7. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your data ("right to be forgotten").
• Right to restrict processing — request limitation of how we use your data.
• Right to data portability — receive your data in a structured, commonly used format.
• Right to object — object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent — withdraw marketing consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact support@britanniagatewayhub.com. We will respond within one calendar month.

8. International Transfers

We primarily store data within the UK and European Economic Area. If data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These include encrypted connections (HTTPS), access controls, and regular security audits.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113